1. Information We Collect
To provide and improve DaMail, we collect certain information that you voluntarily provide, information generated through your use of the platform, and limited technical information required to operate the service.
Account Information
- First Name
- Last Name
- Display Name (if provided)
- Username
- DaMail Email Address
- Recovery Email Address
- Security Question
- Encrypted Security Answer
Technical Information
- Device information
- Browser information
- Operating system
- IP address
- Login timestamps
- Session identifiers
Email Information
- Emails you send and receive
- Attachments
- Email metadata such as sender, recipient, subject, and timestamps
- Labels, folders, stars, archive status, and other mailbox preferences
2. How We Use Your Information
We use the information we collect only for purposes related to providing, maintaining, securing, and improving DaMail.
Your information may be used to:
- Create and manage your account.
- Authenticate your identity during sign in and password recovery.
- Deliver, receive, and store your emails.
- Synchronize your mailbox across devices.
- Protect accounts from unauthorized access and fraudulent activity.
- Detect spam, malware, phishing attempts, and other security threats.
- Improve the performance, reliability, and security of DaMail.
- Respond to customer support requests and service-related inquiries.
DaMail does not sell your personal information to third parties.
5. Data Security
Protecting your information is one of DaMail's highest priorities. We implement administrative, technical, and organizational safeguards designed to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Security measures may include:
- Secure authentication procedures.
- Password hashing.
- Secure storage of recovery credentials.
- Access controls for sensitive systems.
- Monitoring for suspicious activity.
- Regular security updates and maintenance.
Although we continually work to protect your information, no internet-based service can guarantee absolute security. We encourage all users to choose strong passwords, protect their account credentials, and promptly report any suspected unauthorized access.
6. Data Retention
DaMail retains personal information only for as long as reasonably necessary to provide the requested services, comply with legal obligations, resolve disputes, enforce these policies, and maintain the security and integrity of the platform.
Depending on the type of information, data may be retained for different periods in accordance with operational, legal, and security requirements.
When information is no longer required, it will be securely deleted, anonymized, or otherwise handled in accordance with applicable laws and industry practices.
7. Your Privacy Rights
Subject to applicable laws, you may have certain rights regarding your personal information.
These rights may include the ability to:
- Access your personal information.
- Correct inaccurate or incomplete information.
- Update your account details.
- Request deletion of your account, subject to applicable legal and operational requirements.
- Manage communication preferences.
- Request additional information regarding how your data is processed.
8. Children's Privacy
DaMail is not intended to knowingly collect personal information from individuals where doing so would violate applicable laws relating to children and minors.
If we become aware that personal information has been collected in a manner inconsistent with applicable legal requirements, we will take reasonable steps to investigate and, if appropriate, remove or restrict the information.
9. International Users
DaMail may be accessed from different countries around the world. Depending on your location, your personal information may be processed in jurisdictions that have different data protection laws than those of your country of residence.
Where applicable, cAlchemy NexTech will take reasonable measures to protect personal information during international processing in accordance with applicable legal requirements.
10. Changes to This Privacy Policy
cAlchemy NexTech may update this Privacy Policy from time to time to reflect changes in legal requirements, security practices, technology, or the services provided by DaMail.
When significant changes are made, we will make reasonable efforts to notify users through appropriate communication channels, including notifications within DaMail or email where appropriate.
The latest version of this Privacy Policy will always be available through DaMail and will include the effective date and the date of the most recent update.
11. Your Responsibilities
Protecting your privacy is a shared responsibility. While DaMail implements security measures to safeguard your information, users also play an important role in maintaining account security.
We encourage you to:
- Create strong, unique passwords.
- Keep your recovery information up to date.
- Never share your account credentials.
- Sign out from shared or public devices.
- Report suspicious account activity immediately.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact cAlchemy NexTech through the official communication channels provided within DaMail.
Product DaMail
Company cAlchemy NexTech
Motto Rooted in Africa, Building for the World
Your Privacy Matters
By creating or using a DaMail account, you acknowledge that you have read and understood this Privacy Policy and understand how your information is collected, used, protected, and managed in accordance with this policy and applicable law.